Ever lost your luggage on-route?
Loss of luggage during air travel is definately not infrequent. It has been estimated that around 42 million bags go missing annually, this figure increases by approximately 25% per year as air travel increases. Most bags are delivered back to their owners within 48 hours but 1 in every 2000 customers (or 3%) will never see their baggage again!
Lost baggage costs the airlines around 4 billion dollars per year. Amongst some of the causes that airlines quote are : congestion due to increasing numbers of passengers, tight turnaround times, mishandling of baggage and tagging errors.
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